Privacy Policy

1. Introduction

This Privacy Policy explains how BeatFlow Media Group ("BeatFlow Media Group," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our music streaming service, websites, and applications (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account registration data (name, email, and profile details from your Google account if you sign in with Google)
• Payment details are collected by Stripe, our payment processor. We never see or store your card number. We receive only a transaction record, the amount, and the email you gave at checkout.
• Profile information (username, profile picture, preferences)
• User-generated content (playlists, comments, reviews)
• Communications with customer support

2.2 Information We Collect Automatically

• Usage data (songs played, listening duration, skip rates)
• Device information (device type, operating system, unique identifiers)
• Log data (IP address, browser type, pages visited)
• Location data (approximate location based on IP address)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Social media platforms (if you connect your accounts)
• Payment processors
• Marketing partners and analytics providers

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Personalize content and recommendations
• Send service updates and promotional communications
• Analyze usage patterns and trends
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Calculate royalty payments to artists and rights holders

4. How We Share Your Information

We may share your information with:

Service Providers

Third-party companies that help us operate the Service (payment processors, cloud hosting, analytics providers, customer support).

Rights Holders

Aggregated listening data with artists, labels, and publishers for royalty calculations.

Legal Requirements

When required by law or to protect our rights and the safety of our users.

Business Transfers

In connection with a merger, acquisition, or sale of assets.

With Your Consent

When you explicitly consent to sharing your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw previously given consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: